What should I do after pre-ordered?
Q1 : What Should I do after pre-ordered a figure?
- Check the estimated release date on the product page - you get an idea when the item will be released (release date may still vary depending on the production progress ; always welcome to check with us)
- Wait for the release - Most of the items are preorder basis, means studio will get into production once they have collect enough orders. You will need to wait patiently for the release. (Strongly do not recommend to purchase if you are not willing to wait for the release)
- Check Update with us - We may not update every customer on every order but we will release photos once the production has been completed. May follow our Facebook Page or Instagram for more updates or you are welcome to check with us from time to time! Never hesitate to contact us!
- Pay Attention to your email - We will always communicate with you via email (payment plan invoice email reminder / shipping invoice email reminder)
- Pay Attention to your website account - You can always check your account for pending invoice under "My Orders" (after received an email from us)
- Ready for Shipment - Once you have received the invoice from us and paid for the invoice, your item will be ready to go!! Tracking number will provided to you as soon as possible after shipment.
Hope this helps! Or you can still contact us if you have any further questions! Cheers!